Our clients share their feedback.
Jamie Greig – Operations Manager - Destiny Student
All the members of the Apex team are friendly, helpful and always willing to find a solution, which is very valuable in the sometimes fast paced and stressful hospitality industry.
Laundry is critical to our operation, therefore delivery times and paper work need to be accurate to ensure our housekeeping teams can work efficiently. Apex laundry have been a great supplier as they are accurate, reliable and always keep us informed."
Maureen Rogers – Head Housekeeper – Apex City of Glasgow Hotel
“The customer service is exceptional and I know any issue that arise unexpectedly will be sorted with the utmost priority. Apex involve the customer with every change that is happening to the Laundry and let us know exactly how it will affect us and the proposed solution.
The drivers are all very capable and our deliveries are on time, and delivered with no problems.
The quality of Linen is exceptional, rejects are much less than I have ever worked with.
In the bad weather that seen Glasgow at a standstill I was completely unaffected and you made sure all our guests got what was required by working directly with us to ensure the best possibly outcome.”
Alan Taylor – Cluster General Manager – Apex Grassmarket and Haymarket Hotels
“The laundry service provided by the Apex Laundry delivers the most consistent levels of service and quality out of all the laundry operators I have worked with in my years managing hotels. It is a best in class operator and I would have no hesitation in recommending them to any operator looking to move to an alternative supplier. Consistent service and quality from the laundry supplier is non-negotiable in the hotel industry and having the right supplier adds immeasurable value to the hotels I manage.”